“Speak when you are angry and you will make the best speech you will ever regret.” - Ambrose BierceDid you know that when conversations matter the most, we are usually on our worst behavior? In a matter of seconds, our physiology changes so much that we are left with the intellectual capacity of a monkey. Our bodies are prepared to deal with the sharp-toothed lion, not the manager, coworker or roommate. _x000D_ So, what should you do?Walk away from the conflict and suffer the consequences? Handle it poorly and suffer the consequences? Or learn to handle them well? You will learn techniques to skillfully address emotionally and politically risky issues. It might get heated and spicy during the two-hour session but you will come out of the room as a better person!“Speak when you are angry and you will make the best speech you will ever regret.” - Ambrose Bierce你知道吗，通常针锋相对的谈话，不仅不是有效的沟通，还会暴露出你性格里的弱势。因为在那几秒钟内，我们的生理发生巨大变化，从一个高级的人类，仿佛突然变成了一只猴子。我们的身体已经准备好对付的是一只牙齿锋利的狮子，而不是眼前的经理、同事或者室友。_x000D_ 所以，你应该怎么做呢？是远离冲突并承担后果？还是，处理不当并承担后果？亦或，学会处理好这些问题？本场活动中，你将会学习到如何巧妙地处理情感和政治上的风险问题。在两个小时的过程中，你可能会抓狂、呐喊，但是会受益良多，终身受用。