What is emotional intelligence? Do you find yourself acting emotionally and, if so, does it help you or hurt you? Humans are emotional beings, but we get criticized for being 'too emotional' - especially at work. How could you deal with situations that trigger an emotional response? What about situations that will probably trigger an emotional response in others?_x000D_ _x000D_ How can we allow ourselves to feel the emotions but let our overall skill set guide us to the solution we are looking for? Let's look at actual case studies and let's share our own experiences of triggers, outbursts and both emotional triumphs and disasters._x000D_ _x000D_ Let's talk about identifying our own emotions and those of others and let's look to the experts for ways to navigate them all in the name of achieving our own goals. Let's have a fun enlightening and very interactive discussion!_x000D_ _x000D_ 什么是情商？你发现自己的行为情绪化吗？如果是这样，这对你有帮助还是有伤害?人类是情绪化的动物，但我们会因为“太情绪化”而受到批评——尤其是在工作中。你如何处理触发情绪反应的情况？那些可能会引发他人情绪反应的情况呢？_x000D_ _x000D_ 我们如何能感受自身的内在情绪，但同时又让我们的整体技能引导我们找到正在寻找的解决方案？让我们来看看实际的案例研究，让我们分享一下我们自己的经历，关于触发点、情绪爆发以及其他情感上的欢欣和灾难。_x000D_ _x000D_ 让我们来谈谈如何识别我们自己和他人的情绪，让我们看看专家们如何以实现我们自己的目标的名义来驾驭它们。让我们举行一个有趣的、充满启发性和互动性的讨论！