BEGIN:VCALENDAR VERSION:2.0 PRODID:-//PYVOBJECT//NONSGML Version 1//EN BEGIN:VTIMEZONE TZID:Asia/Shanghai BEGIN:STANDARD DTSTART:20000101T000000 RRULE:FREQ=YEARLY;BYMONTH=1 TZNAME:CST TZOFFSETFROM:+0800 TZOFFSETTO:+0800 END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:20260903T015229Z - 69275@iZuf69e0i0z4ibdboqb33jZ DTSTART;TZID=Asia/Shanghai:20260909T123000 DTEND;TZID=Asia/Shanghai:20260909T143000 CREATED:20260903T015229Z DESCRIPTION:Business Simulation G ame: The Five-Star Hotel Disaster\nIn David’s highly interactive Bus iness Simulation Workshops\, you’ll step into the role of a decision-mak er and tackle the kinds of messy problems businesses face in the real worl d\, complete with unexpected twists and real-time communication. One of yo ur hotel’s most important VIP guests has just arrived... and almost ever ything that could go wrong does. The room isn’t ready. Service is painfu lly slow. Mistakes pile up. And then the nightmare every business fears: t he furious guest posts about the experience online\, the complaint starts spreading\, and suddenly you’re dealing with much more than one unhappy customer. Join David Stephen\, a communication coach to high-level executi ves\, for an interactive business simulation that puts you and your team i n charge of a luxury hotel in crisis. You have just 24 hours to decide wha t to do\, what to say\, who should take responsibility and how far you’r e willing to go to make things right. As the situation develops\, you’ll need to think like managers\, negotiators and crisis communicators\, bala ncing the needs of the customer against the interests of the business. Do you apologise publicly? Offer compensation? Who speaks to the VIP? What ha ppens if your first solution isn’t accepted? Working together\, you’ll practise decision-making under pressure\, teamwork\, negotiation\, custom er communication and protecting a brand when emotions are running high. Th ere may not be one perfect solution\, and every decision can create new co nsequences. It’s fast\, practical and highly interactive\, nd by the end \, we’ll find out whether your team can turn a five-star disaster into a five-star recovery. Business is easy to talk about. David’s Business Si mulation Workshops ask you to actually make the decisions. Let's have a gr eat workshop! 在David超互动的商业模拟工作坊中，你会扮演 决策者，处理企业在现实世界里遇到的各种棘手问题— —还有意想不到的转折和实时沟通的考验。 [...] DTSTAMP:20260903T015229Z LOCATION:China\,\, Shanghai SUMMARY:Business Simulation Game: The Five-Star Hotel Disaster END:VEVENT END:VCALENDAR